5 Signs Your Office Needs a Better Cleaning Contract

Inconsistent staffing is the most common complaint we hear from businesses switching providers — a different person each week means standards vary constantly, and nobody develops familiarity with your space.

Other signs it's time to review your contract include: cleaning that only ever addresses visible mess and skips washrooms or high-touch surfaces, no clear point of contact when something goes wrong, and pricing that doesn't map clearly to the floor area or scope being cleaned.

A well-structured commercial cleaning contract should specify exactly what's covered, who is doing it, and how issues get resolved — not just a vague promise of 'daily cleaning'.